Support Center

Your Questions,
Answered.

Everything you need to know about LegacyStride™ before you get started.

The LegacyStride™ combines three therapies in one wearable device:
  • Red + Near-Infrared (NIR) Light Therapy — to support cellular recovery and deep tissue comfort
  • Therapeutic Heat — controlled via the digital display to help loosen stiff joints
  • Vibration Massage — three modes to help ease discomfort and keep you moving
All three work together while you sit, rest, or go about your day.
LegacyStride™ offers three vibration massage settings to match how you're feeling:
  • Gentle — a low-intensity setting, ideal for sensitive days or first-time use
  • Medium — a steady rhythm for everyday use and general comfort
  • Intense — a deeper vibration for days when your knee needs more attention
You can cycle through modes using the digital controller on top of the device.
LegacyStride™ is designed with dual adjustable side straps and a 360° wraparound fit. The straps allow you to customize the tightness so the device sits securely — without bunching, pinching, or slipping. Please refer to the sizing guide included with your order to confirm the best fit before your first session.
Recommended session length and frequency are outlined in the instruction guide included with your device. We recommend following those guidelines, especially during your first week of use, so your body has time to respond gradually.
LegacyStride™ is a wellness device, not a prescription medical device. It is not intended to diagnose, treat, cure, or prevent any medical condition. If you have an existing knee condition, are post-surgery, or are currently under a doctor's care, please consult your physician before use.
Please consult a physician before use if you:
  • Are pregnant
  • Have a pacemaker or implanted electronic device
  • Have an active skin condition, open wound, or infection on or near the knee
  • Have recently had knee surgery
When in doubt, check with your doctor first.
We offer a 30-Day Money-Back Guarantee. If you're not satisfied with your LegacyStride™ for any reason within 30 days of delivery, contact our team and we'll guide you through the return process. The device must be returned in its original condition.
Shipping times vary depending on your location and the shipping method selected at checkout. You will receive a tracking number by email once your order has shipped. For specific delivery estimates, please refer to our shipping policy page.

Our 30-Day Promise

Try LegacyStride™ in your own home, on your schedule. If it's not right for you within 30 days of delivery, we'll make it right — no hassle, no runaround.

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